Thank you for shopping with SCPMA. We want you to be completely satisfied with your purchase. If you have any questions or concerns regarding our products or your order, please contact our customer service team at scpma2266@gmail.com or 8185909674, 9849442930.

Returns

• 30-Day Return Policy: We accept returns within 30 days of the original purchase date. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
• Eligibility Criteria: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Any item not in its original condition, damaged, or missing parts for reasons not due to our error will not be eligible for a return.

Refunds

• Refund Process: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• Refund Timeframe: If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 4 days.

Exchanges

• Defective or Damaged Items: If you receive a defective or damaged item, please contact us immediately. We will replace the item at no additional cost.
• Exchange Process: If you need to exchange an item for the same product, please contact our customer service team. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Shipping

• Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• Incorrect or Defective Items: If you receive an incorrect or defective item, please contact us to arrange for the return shipping to be covered by us.